As artificial intelligence chatbots offer increasingly sophisticated emotional support, society faces a profound question: can a machine truly empathize? Empathy and Artificial Intelligence provides the first comprehensive roadmap for this pivotal moment. Moving beyond simple binaries of 'hype' or 'doom,' this interdisciplinary volume unites leading psychologists, philosophers, and engineers to explore the tangled web of synthetic care. Key chapters investigate the 'AI Advantage' – where machines often outperform humans in perceived empathy – alongside the 'AI Penalty,' where discovering the artifice corrodes trust. The text navigates the distinct landscapes of text-based LLMs and embodied robots, addressing urgent ethical dilemmas and exploring whether reliance on AI risks the atrophy of our moral capacities or enables synthetic agents to scaffold stronger human relationships. Essential for researchers, students, and curious observers, this book investigates whether outsourcing our emotional labor saves us time, or costs us our humanity.
C. Daryl Cameron, Anat Perry, Shai Satran et al.· Cambridge University Press e...· 0 citations
Human kindness, especially in relationships, revolves around exchanging empathy. Empathic AI—large language models (LLMs) that provide empathic support—will undermine human kindness by stopping people from 1) seeking empathy and 2) giving empathy. Asking humans for empathy is often an imposition and can be expensive (e.g., therapy). Also, the empathy people receive from humans is often unwelcome advice (rather than pure sympathy). Because LLMs are always available to provide consistent and unconditional compassion, “seekers” will rely on LLMs instead of their relationship partners. And when seekers rely on AI, “givers” will happily offload their empathic responsibilities to save themselves from this uncomfortable and emotionally costly work. With seekers and givers both relying on LLMs, the kindness created by exchanging empathy will disappear—unless humanity uses empathic AI only to reinforce human empathy, not replace it. The future of human kindness hinges on how we choose to use LLMs.
Madhulika Shastry, Sharlene Fernandes, Kurt Gray· Cambridge University Press e...· 2 citations
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