Human input reaches language models by typing or speaking, and each channel leaves a distinct signature: orthographic noise for keyboards; for voice, disfluency from conventional transcription and restructuring from AI-backed dictation tools. How do they impact an LLM's performance? In this paper we present HIVE (Human Input-Variation Engine), a suite of voice transcription perturbations and QWERTY keyboard perturbations. We use HIVE to evaluate how robust models are to these perturbations. We present seven findings. (i) Voice transcription perturbations lower accuracy across every instruction-tuned model we test, and it is the structure of the transcription rather than its fillers that carries the cost. (ii) QWERTY keyboard perturbations cost less, and a model absorbs a lot of them before accuracy falls away. (iii) Both trace back to one cause, how many of the question's tokens survive the perturbation: destroying a token is what hurts, while adding new ones alongside it costs little. (iv) The gap between the two channels appears only where the answer must be constructed or deduced; on multiple choice there is none. (v) The harm does not solely come from test-set contamination. (vi) It cannot be trained away with lightweight adaptation. (vii) A thinking budget recovers the keyboard channel almost entirely but leaves the spoken registers untouched, and compressed speech is worse with it.
Zizhao Hu, N. Segura, Mohammad Rostami et al.· 0 citations
Intelligent document processing (IDP) with vision-language models (VLMs) hinges on confidence scores trustworthy enough to route extractions between automation and human review. Existing document benchmarks are dominated by clean, high-quality samples, leaving low accuracy regions too sparse for calibration assessment. We introduce ConfBench, the first calibration-specific benchmark for key information extraction (KIE), built by applying 20 controlled degradation pipelines to a diverse document set, yielding 1,346 variants and 70K+ entity-level evaluations spanning the full accuracy spectrum. We evaluate four proprietary and three open-weight VLMs under verbalized and log-probability confidence estimation methods across three input modalities, and find: (i) OCR+Image modality results in more accurate confidence estimates; (ii) model capability is the dominant factor: within the Claude family confidence quality scales monotonically with capability, while across families parameter count is a poor predictor; (iii) calibration quality varies widely across models, from near-perfect to severely overconfident, and per-model post-hoc correction rescales these absolute confidence values for threshold-based routing without altering ranking-based operational metrics; and (iv) log-probability with first-token aggregation consistently outperforms mean-token and margin aggregations. We also introduce ECARB, a review-budget metric translating discriminative gains into operational savings. We release ConfBench publicly to enable systematic study of confidence estimators and calibration methods for trustworthy IDP application deployment.
P. Roy, Sujitha Martin, Mohammad Rostami et al.· 0 citations