The Influence of Electronic Word of Mouth and Brand Trust on Purchase Intention on Samsung Smartphones in Cimahi City
This study looks at how electronic word of mouth (e-WOM) and trust in a brand influence the desire to buy Samsung smartphones, focusing on the drop in the Top Brand Index in Indonesia's smartphone market from 2021 to 2025. A quantitative method using descriptive and associative techniques was used.It included 120 peopl...