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Muhammad Shoaib Tahir

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Review Open access Sep 2026

Emotion detection and sentiment dynamics in customer-generated reviews: A corpus-based study of Saudi Arabian food delivery applications

The rapid growth of online food delivery platforms has resulted in large volumes of user-generated feedback, creating a critical need for automated systems that can extract meaningful insights for service improvement. Traditional sentiment analysis methods mostly rely on polarity classification, which frequently falls...

Noah N. Alsager, Muhammad Shoaib Tahir, Mohammad A. Mahzari et al. · 0 citations

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