Open access
Aug 2026
ASSESSMENT AND OPTIMIZATION OF DIGITAL MATURITY IN QUALITY MANAGEMENT SYSTEMS WITHIN A KNOWLEDGE-BASED ORGANIZATION
A conceptual model that integrates key dimensions of digital maturity and strategy, processes, technology, data, people, and organizational culture, specifically tailored to quality management is proposed, and a set of optimization measures are formulates, including process digitalization projects, improved data govern...
Nacu Sorin Constantin, A. Țîțu, C. Bătușaru et al.
· Annals of the Academy of Rom... · 0 citations