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Nelson Chongtham

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Open access Sep 2026

Digital Financial Services Adoption among Employees:Integrating Trust, Financial Literacy and Technology Self-Efficacy

Structural results showed that trust and technology self-efficacy positively and significantly influenced digital financial services adoption, whereas financial literacy had no significant direct effect and the model explained approximately half of the variance in adoption.

Nelson Chongtham, Sudhanshu Narain, Basavaraj Gaddigal et al. · 0 citations

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