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Author

Niken Sulistyowati

2 papers indexed here

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Open access 2026

The Effect of Service Quality, Perceived Convenience, and Perceived Security on Behavioral Interest Through Customer Satisfaction in Bank Indonesia's Rupiah Exchange Service

This study examines the effects of service quality, perceived convenience, and perceived security on behavioral interest, both directly and indirectly through customer satisfaction, in Bank Indonesia's Rupiah exchange service. A quantitative causal-associative design was applied to 100 users of the service. Respondents...

Rizky Syarif Permana, Niken Sulistyowati · 0 citations
Open access Aug 2026

Gold Price Forecast for the Period 2010–2025 Using the ARIMAX–NGARCH Model

Gold prices are influenced by various macroeconomic factors, particularly inflation and the USD/IDR exchange rate, and often exhibit fluctuating movements and volatile behavior over time. These characteristics require forecasting methods that can model both the mean structure and volatility dynamics of the data. This s...

Niken Sulistyowati, M. Idhom, Shindi Shella May Wara · 0 citations

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