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Conference Sep 2026

Explainable Neural Collaborative Filtering with Customer Segmentation for Business Intelligence in E-Commerce

Personalized recommendation systems are important for large-scale e-commerce platforms, but the limited interpretability of deep learning models remains a challenge for Business Intelligence (BI) applications. This study proposes an Explainable Neural Collaborative Filtering framework integrating Neural Matrix Factoriz...

Triandes Sinaga, O. Barus, Romindo et al. · 0 citations

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