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Patricia Chisanga

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Open access 2026

Exploring the Impact of Artificial Intelligence (AI) on Business Decision-Making: A Case Study of Insurance Companies in Kitwe

The findings indicate that AI adoption for business decision-making is at a nascent stage, with 80% of respondents reporting either no or minimal usage, and AI has an overwhelmingly positive impact on decision quality and speed.

Patricia Chisanga, Dr. Felix Chibesa · 0 citations