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Open access Aug 2026

A Community-Based Layered Analytical Framework for One-Stop Governance Service Reforms in Chinese Smart Cities: Implications for Marginalized Communities

One-stop governance service reforms are widely promoted in Chinese smart cities to improve the efficiency and accessibility of public service delivery. By integrating online platforms and offline service points, these reforms aim to simplify citizens’ interactions with government services. However, while they may impro...

Yuan Zhuang, Du-Juan Yang, Qi Han · 0 citations

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