Conference
Aug 2026
AI-Enabled Conversational Agents for Strengthening Customer Engagement in Retail Environments
The rapid growth of digital retail platforms has increased the need for intelligent customer engagement solutions capable of providing personalized, responsive, and efficient services. Existing conversational systems primarily focus on handling basic customer queries and often lack advanced personalization, contextual...
K. Veerakumar, M. Ganesan, M. K. Durgamani et al.
· 2026 International Conferenc... · 0 citations