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S. Partiwi

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Open access Sep 2026

Evaluation and Optimization of Interface Design and User Experience Through Design Thinking: Case Study on OSS Public Information and Service Website

This study aims to evaluate and optimize the User Interface (UI) and User Experience (UX) on the Online Single Submission (OSS) website as a digital public service platform in Indonesia. The main problems with OSS include complex navigation, low clarity of information, and lack of support for new users. The research me...

Hanny Alicia Sukamto, S. Partiwi · 0 citations

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