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S. Pudasaini

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Review Open access Jul 2026

E-Governance Service Quality and Perceived Business Ease Among SMEs in Kathmandu: A Sequential Explanatory Mixed-methods Study

The study concludes that SME-facing e-governance should be assessed through a procedural completion logic rather than an access logic, showing that SMEs assess digital government services through procedural completion rather than access alone.

S. Pudasaini, Rita Bhandari · 0 citations

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