Unravelling risk-trust interplay in artificial intelligence-based systems for e-learning platforms: evidence from CB-SEM and fsQCA
This study aims to investigate the interplay between perceived risk and initial trust in shaping learners’ satisfaction and intention to use Artificial Intelligence-based Systems (AIS) in e-learning platforms. It addresses a key gap by theorising multidimensional risk factors and early-stage trust antecedents in AI...