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Author

Samuel Opoku

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Open access Sep 2026

Digital Transformation and Public Service Performance: A Cross-National Configurational Analysis

Public service performance is affected by digital transformation and this is conditioned by institutional conditions. In this article I will make the case that digital maturity only contributes to good performance when paired with quality governance, digital inclusion and relevant uptake by users. The study relies on 1...

Samuel Opoku · 0 citations
Review Open access Sep 2026

From AI Readiness to Knowledge Advantage: Explaining SME Performance through a TAM-TOE-KBV Framework

This study examines the determinants of the innovation readiness of SMEs, as well as the effect of AI on knowledge creation and SME performance in Ghana. The study builds on the extended Technology Acceptance Model, the Technology-Organisation-Environment framework, and the Knowledge-Based View, and examines the relati...

Samuel Opoku, Reindolf Boateng Gyan · 0 citations

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