Entrepreneurial universities feature as innovative support systems. Therefore, universities should aim their focus on incorporating knowledge and skills within a curriculum to promote entrepreneurial mindsets. The change in Higher Education is inevitable, and ultimately future graduates must be able to compete in a glo...
Sithembiso Khumalo· European Conference on Knowl...· 0 citations
In today’s knowledge-driven society, knowledge is a key resource for competitiveness and innovation. Mobile devices, such as smartphones, increasingly enable knowledge dissemination through mobile learning, particularly in developing countries. While knowledge is an invaluable asset, its effect is often blunted by...
Godwin Kaisara, K. Bwalya, Tafirenyika Sunde et al.· Information and Learning Sci...· 0 citations
This study investigates the knowledge-centric quality service and responsiveness of a rule-based WhatsApp chatbot implemented by a South African mobile telecommunications service provider in resolving customer queries and offers a comprehensive framework for evaluating and enhancing chatbot effectiveness.
Sithembiso Khumalo, Tryphosa B. Mashigo, Wafeequa Ben· European Conference on Knowl...· 0 citations
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