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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

Author

Sudhanshu Narain

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2 papers indexed here

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Open access Aug 2026

The Employee-Customer-Finance Nexus: A Pathway to Organizational Sustainability

This study examines the employee-customer-finance nexus by investigating how employee engagement influences financial performance directly and indirectly through customer satisfaction. Drawing on the service-profit chain perspective and the resource-based view, the study conceptualizes employee engagement as an importa...

Alok Mittal, Bhardwaj Shukla, HarshmitKaur Saluja et al. · 0 citations
Open access Sep 2026

Digital Financial Services Adoption among Employees:Integrating Trust, Financial Literacy and Technology Self-Efficacy

Structural results showed that trust and technology self-efficacy positively and significantly influenced digital financial services adoption, whereas financial literacy had no significant direct effect and the model explained approximately half of the variance in adoption.

Nelson Chongtham, Sudhanshu Narain, Basavaraj Gaddigal et al. · 0 citations

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