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Syntia Widyayuningtyas Putri Listio

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Open access Jul 2026

Designing a Library Chatbot Using Artificial Neural Network Methods to Improve Visitor Services

It is demonstrated that ANN-based intent classification can effectively reduce reliance on manual library staff for routine inquiries while providing continuous 24/7 automated support in a university digital library setting.

If’amunnuri Al Aghutsy, Evy Poerbaningtyas, Syntia Widyayuningtyas Putri Listio · IC-ITECHS · 0 citations