FROM SOCIAL MEDIA COMMUNICATION TO BRAND LOYALTY: THE MEDIATING ROLES OF VALUE CO-CREATION AND BRAND LOVE
This study examines the impact of social media communication marketing activities on brand loyalty, with particular emphasis on the mediating roles of value co-creation and brand love. Data were collected from 445 consumers in Ho Chi Minh City and analyzed using a two-stage Partial Least Squares Structural Equation Mod...