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Author

Triandes Sinaga

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Conference Sep 2026

Sentiment Analysis of TikTok Comments Using Fine-Tuned IndoBERT for Indonesian Brand Perception

The growth of user generated content on social media has increased the need for automatic sentiment analysis of unstructured text. This research fine tuned an IndoBERT based architecture for ternary sentiment classification of 3,857 TikTok comments on Point Coffee, collected between January 2020 and February 2025. The...

Romindo, K. Sirait, Triandes Sinaga et al. · 0 citations
Conference Sep 2026

Explainable Neural Collaborative Filtering with Customer Segmentation for Business Intelligence in E-Commerce

Personalized recommendation systems are important for large-scale e-commerce platforms, but the limited interpretability of deep learning models remains a challenge for Business Intelligence (BI) applications. This study proposes an Explainable Neural Collaborative Filtering framework integrating Neural Matrix Factoriz...

Triandes Sinaga, O. Barus, Romindo et al. · 0 citations

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