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Ugonna Augustina Kalu-Okoro

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Review Open access Aug 2026

Professional Ethics and Sustainable Business Development of Small and Medium-Sized Enterprises in Imo State

This study investigated the association between professional ethics and sustainable business development of small and medium-sized enterprises (SMEs) in Imo State. The study focused on three dimensions of professional ethics: integrity, accountability, and fairness and examined their relationship with the three pillars...

Ugonna Augustina Kalu-Okoro · 0 citations
Jul 2026

Digital trust as a bridge: linking responsible AI and technological responsibility to customer loyalty among Nigerian student digital banking users

It is suggested that customers perceive responsible AI as a more salient and experience-driven aspect of digital banking than general technological responsibility, and digital trust is a strong predictor of customer loyalty.

A. G. Agu, N. Madichie, Clara Margaça et al. · 1 citation

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