Open access
2026
Agent-Ops: A Multi-Agent Orchestration Framework for End-to-End SOP Automation in E-Commerce Operations
Use across 100 Account Managers validates that LLM-based agents achieve enterprise-grade reliability when augmented with robust web automation, comprehensive document understanding, and systematic SOP refinement.
A. Singh, Sanjay Agrawal, Sayanta Adhikari et al.
· Proceedings of the 64th Annu... · 1 citation