Open access
Aug 2026
Impact of Communication in Satisfaction of Patient’s Family: Study of Healthcare Services Using PLS-SEM
In the Indian context, family members play a crucial part in the care of patients, since they can provide psychological as well as emotional assistance to hospitalised patients. Communication is regarded as a vital clinical skill in medicine for establishing rapport with patients and their families and opening the way...
Neha Bansal, M. Narwal, Neeraj Chaudhary et al.
· Journal of Health Management · 0 citations