Author

Yanuar Ramadhan

1 paper indexed here

We haven’t gathered this author’s papers yet. Follow them and we’ll fetch their work.

Not the right person? Other researchers publish under this name.

Review Sep 2026

Patient Experience and WOM, Influence Revisit Intention: The Mediating Role of Trust Among Non-JKN Outpatients

Patient experience both directly and via trust, plays a vital role in increasing patient retention, and the impact of word of mouth on intention to revisit is purely direct.

Sherly Thendian, Supriyantoro Supriyantoro, Yanuar Ramadhan · International Journal Manage... · 0 citations