Open access
Aug 2026
AI-assisted Decision-making and Consumers' Trust in AI Recommendations
Analysis of consumers' trust in AI-generated recommendations under conditions of AI-assisted decision-making shows that emotional trust may be a mediator in the intention to delegate decision-making to AI agents and proposes strategies to build more transparent and trustworthy AI recommendation systems that can improve the user experience.
Yayi Liu
· Frontiers in Humanities and... · 0 citations