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Sponsored AI Networking Cookbook: Practical recipes for AI-assisted network automation and development AI Networking Cookbook: Practical recipes for AI-assisted network automation and development

Author

Ye Wang

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Open access Sep 2026

The Effects of Chatbot Recovery Strategies and Anthropomorphic Image Type on Service Recovery Satisfaction: The Mediating Roles of Perceived Warmth and Competence

The widespread adoption of chatbots enables companies to provide customer service at low cost and with high efficiency. However, the inherent limitations of chatbots often lead to service failures, highlighting the necessity of effective recovery strategies. Nevertheless, the optimal approaches for chatbots to implemen...

Ye Wang, Yao-Qun Xu, Tung-Ju Wu · 0 citations
#artificial intelligence Preprint Sep 2026

Same Values, Different Languages? From Multilingual Probing to Steering LLMs Toward Chinese Social Values

As Large Language Models (LLMs) are increasingly integrated into human society, aligning them with pluralistic social values has become a critical priority. However, whether LLMs exhibit consistent value preferences across languages remains underexplored, particularly for culturally grounded values, which are more abst...

Yue-Mei Xu, Ke-Xin Xu, Jian Zhou et al. · 0 citations

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