EVALUATION OF THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN THE INTERNAL QUALITY ASSURANCE SYSTEM AT MADRASAH IBTIDAIYAH HIJRIYAH II PALEMBANG
This study is motivated by the growing demand for educational institutions to ensure sustainable quality through systematic management approaches. The implementation of Total Quality Management (TQM) within the Internal Quality Assurance System (SPMI) is considered a strategic effort to improve educational quality in m...