ProMediConv: Benchmarking Proactive Conversational Agents in Legal Dispute Mediation
ProMediConv is introduced, a novel benchmarking framework that models mediation as a proactive, multi-stage, and party-aware dialogue process incorporating 11 mediation strategies and four party behavior pattern (BP) states and proposes MAD (Mean Attribute Difference), a fine-grained metric that captures BP shifts thro...
Ze-Sheng Wei, Meng-Fan Li, Wen-Hao Liu et al.
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