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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

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Zhong-Min Pi

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Review Open access Oct 2026

Strategic Competitive Intelligence and Digital Leadership: Cognitive Appraisal Pathways from Digital Work Demands to Service Innovation

Purpose: This study explains why demanding digital work can both promote and constrain service innovative performance and examines whether perceived digital leadership changes how frontline employees interpret those demands. It positions these employee-level processes as a human microfoundation of strategic competitive...

Zhong-Min Pi, Xue-Mei Sun · 0 citations

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