The impact of IT adoption during a pandemic on multinational enterprise performance: evidence from Indonesia

Circular economy in practice: exploring antecedents, impediments and sustainable performance outcomes in a developing context

This study aims to identify the antecedents, impediments and sustainable performance (SP) outcomes of circular economy practices (CEP) in manufacturing companies in Sri Lanka. This study used a quantitative method using survey data collected from 184 manufacturing firms. Authors examined the relationships among isomorphic influence (II), organisational culture, CEP and SP using PLS-SEM, which the authors selected for its predictive orientation and capacity to model complex relational structures. Furthermore, the study assessed impediments to CEP adoption by applying descriptive statistical techniques to the Likert-scale measures. Findings show that both II and organisational culture have strong positive impacts on the adoption of CEP. CEP significantly enhances firms' SP. Furthermore, government and regulatory impediments have emerged as the most critical, followed by financial, market, technological, knowledge and skills, strategic and cultural impediments. Regulatory bodies need to strengthen their institutional support by providing incentives, guidelines and regulations tailored to specific industries. Organisations need to foster an aligned internal culture and prioritise operational strategies with CE frameworks for enduring value retention. Furthermore, cross-sectoral collaborations and training programs can be developed with CE principles as the foundational approach. This study enhances and integrates the underdeveloped literature on institutional and resource-based frameworks by analysing CE in a developing country. Furthermore, this study captures region-specific contextual drivers and barriers to CE, thereby contributing to both theoretical and practical approaches to CEP in emerging markets.

Exploring non-technical factors influencing digital technology adoption in Malaysian public governance

The digitising of local authorities (LAs) is increasingly perceived as an essential solution for improving service delivery, transparency, and administrative efficiency. Successful digital adoption depends not only on technological capabilities but also on organisational and human factors. Non-technical factors such as organisational culture, team dynamics, and management support have been shown to play a critical role in this process. This research utilized a nonexperimental cross-sectional quantitative design that examined the survey data of 30 respondents, with one purposively selected knowledgeable respondent from each of 30 LAs in four states of Malaysia, and the data were analysed descriptively and correlatively. Results suggest that team culture received the highest mean rating among the non-technical factors, and that organisational structure, management support, organisational culture, and individual skills play supportive but secondary roles. Intermediate-adoption characteristics received the highest mean rating, followed by future readiness, basic adoption, and advanced adoption. Organisational and human factors were associated with different dimensions of digital adoption, particularly advanced adoption and future readiness. The implications indicate that digital transformation in LAs is essentially an organisational challenge; this implies the need for leadership-driven shaping of digitised authorities, which focus on people and are applied uniformly over all areas of LAs.

Information Technology Capabilities and Organisational Performance of Small and Medium Enterprises in Uganda

The increasing integration of information technology (IT) into business operations has transformed organisational processes and enhanced competitiveness globally. However, many Small and Medium Enterprises (SMEs) in developing economies continue to experience low adoption of IT capabilities, which may hinder organisational performance. This study examined the relationship between IT capabilities and organisational performance among SMEs in Mbarara City and Bushenyi District, Uganda. The study adopted a cross-sectional quantitative research design and collected data from 364 SMEs using structured questionnaires. Descriptive statistics, Pearson correlation analysis, hierarchical regression analysis, and Structural Equation Modelling (SEM) were used for data analysis. The findings revealed a significant positive relationship between IT capabilities and organisational performance (r = 0.473, p < 0.01). Regression results showed that IT capabilities significantly predict organisational performance (β = 0.307, t = 13.083, p < 0.001), contributing 23.2% additional explanatory power to organisational performance (ΔR² = 0.232). The measurement model demonstrated acceptable goodness-of-fit indices (CFI = 0.968; TLI = 0.930; RMSEA = 0.051), confirming construct validity. The study concludes that IT capabilities significantly enhance organisational performance among SMEs by improving operational efficiency, customer satisfaction, and productivity. The study recommends increased investment in digital infrastructure and ICT adoption among SMEs to improve competitiveness and sustainability.

The impact of digital transformation on small and medium enterprises (SMEs) in emerging economies

The findings indicate that e-commerce, cloud computing, customer relationship management, and digital marketing tools supported operational coordination, market reach, and customer engagement, but limited digital skills, implementation costs, cybersecurity risks, and infrastructure constraints restricted deeper adoption.

DBA AFRICA MANAGEMENT REVIEW

Unraveling the determinants of SaaS performance: a dynamic capabilities perspective

This study aims to address limited understanding of how multiple organizational determinants work together to explain performance outcomes among software-as-a-service (SaaS) providers by clarifying how these determinants align with sensing, seizing and transforming.