Sep 2026· INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH· pp. 108· 0 citations
Abstract
Inter-agency reporting, the routine exchange of administrative data among public bodies to produce
shared statistics, dashboards, and compliance returns, depends on the assumption that a figure
reported by one agency will mean the same thing when consumed by another. In practice, that
assumption is fragile. Divergent definitions, duplicated master records, and the absence of an
authoritative reference source produce reconciliation disputes, delayed reporting cycles, and eroded
institutional trust. This review synthesises three literatures that jointly address the problem: data
quality dimensions and assessment methodologies, master data management (MDM) and single
source-of-truth (SSOT) architectures, and data governance and stewardship. It also examines
interoperability standards that bind these elements together across organisational boundaries.
Drawing on foundational and pre-2019 scholarship, we organise the field around a fitness-for-use
conception of quality in which multiple dimensions (accuracy, completeness, timeliness, consistency,
and others) are evaluated relative to the reporting task. We describe a consolidated table of data
quality dimensions and their relevance to inter-agency contexts, and we compare architectural patterns
for establishing an authoritative record. Our synthesis identifies recurring gaps: quality frameworks
that stop at the enterprise boundary, MDM programmes treated as technology projects rather than
governance commitments, and governance models that under-specify cross-boundary accountability.
We argue that data quality, single-source-of-truth architecture, and governance are mutually
reinforcing rather than substitutable, and that inter-agency reporting fails when any one is pursued in
isolation. We close with future directions emphasising semantic interoperability, contingency-based
governance design, and quality measurement adapted to shared data.
Evidence on IT reference frameworks across organizational and sectoral contexts is characterized, indicating that integration is concentrated around recurring interfaces among strategic governance, service operation, quality and assurance controls, enterprise architecture, and evidence feedback.
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