Review

Business model resilience in SMEs: A case for digital transformation

Christian Kruse Christian Schache Niels Schmidtke Vivekanandhan Viswanathan Fabian Behrendt Christian Meisel

Oct 2026 · Journal of the International Council for Small Business · Vol 7, pp. 1366 - 1388 · 0 citations · 119 references

TL;DR

It is found that DT enhances resilience across these BMC elements: digitally savvy key partners for creating joint value; key activities by realigning the entire value chain; value propositions by increasing customization and servitization; tailor-made distribution channels; and precise customer segmentation and better-targeted offerings.

DOI Semantic Scholar

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