Digital Transformation, Innovation Capability, and Operational Efficiency of Logistics Enterprises: Empirical Evidence Based on Annual Reports of A-Share Listed Companies in China
TL;DR
Digital transformation is positively associated with the operational efficiency of logistics enterprises and can pass a variety of robustness tests, but the actual effect of digital transformation is highly dependent on the enterprise’s own attributes and external environment.
Abstract
Promoting digital transformation is one of the important directions for the logistics industry to break through the bottleneck of development and achieve high-quality development. This study takes the logistics enterprises listed in China’s A-share market from 2017 to 2024 as the research sample and uses the two-way fixed-effect model and intermediary-effect model to systematically investigate the impact of digital transformation on the operational efficiency of logistics enterprises and its mechanism. The research draws the following conclusions. First, digital transformation is positively associated with the operational efficiency of logistics enterprises and can pass a variety of robustness tests. Second, the mechanism test shows that innovation capability plays an important intermediary role between digital transformation and the operational efficiency of logistics enterprises. Third, the heterogeneity analysis found that for small-scale enterprises and enterprises in the eastern region, the positive impact is more prominent. Therefore, the actual effect of digital transformation is highly dependent on the enterprise’s own attributes and external environment. Policy making needs to be tailored to local conditions and accurately classified.