Jul 2026· Review of business and economics studies· 0 citations· 56 references
TL;DR
By integrating five theoretical perspectives, the review develops a model of the AI strategic lifecycle, offering both a consolidated foundation for future research and a forwardlooking agenda for managers seeking to leverage AI as a strategic asset.
Abstract
Purpose.
This systematic literature review examines how firms utilise artificial intelligence (AI) as a strategic rather than purely operational resource and develops an integrative conceptual framework of the AI strategic lifecycle.
Design/methodology/approach.
A PRISMA‑guided search identified 147 peer‑reviewed articles published between 2020 and 2025 across major scholarly databases, including Elsevier (Scopus), Emerald, Springer, and Wiley. The evidence is synthesised through five dominant theoretical lenses: dynamic capabilities, resourcebased view (RBV), knowledgebased view (KBV), technology acceptance model (TAM), and disruptive innovation theory (DIT).
Findings.
Dynamic capabilities and RBV explain how organisations mobilise data, algorithms, and AI‑related human capital to build and sustain competitive advantage in sectors such as public administration, energy, human resource management (HRM), and researchintensive industries. KBV highlights the role of absorptive capacity and knowledgesharing routines in transforming AI outputs into innovation, particularly in user‑facing contexts such as healthcare and hospitality. In these sectors, TAM is central, emphasising trust, ease of use, and perceived usefulness as key drivers of adoption. In finance, DIT elucidates competitive disruption and incumbent response strategies triggered by AI‑enabled entrants.
Practical implications.
The review provides recommendations for practitioners, including investing in organisational learning and absorptive capacity and ensuring transparency of AI‑enabled interfaces to translate AI investments into sustainable performance gains.
Originality/value.
By integrating five theoretical perspectives, the review develops a model of the AI strategic lifecycle, offering both a consolidated foundation for future research and a forwardlooking agenda for managers seeking to leverage AI as a strategic asset.
The findings show that AI-CBM transitions unfold through recursive cycles of experimentation, validation, and recalibration, as developments in one dimension expose misalignments in data maturity, governance arrangements, and ecosystem coordination.
M. Kowalski· Journal of Environmental Man...· 0 citations
Artificial intelligence (AI) is reshaping work and human resource management, yet existing reviews largely treat competencies as secondary outcomes of AI adoption and offer limited theory-driven integration of how competency management itself is transforming. This study addresses that gap by systematically examining how competency management has evolved in AI-enabled contexts, how dominant theories explain AI-driven competency change, and where those theories require extension. Using a PRISMA 2020-guided systematic review of 187 Scopus-indexed journal articles, this study combines bibliometric mapping (keyword co-occurrence, temporal overlay, and bibliographic coupling) with directed qualitative content analysis to link research fronts with underlying theoretical mechanisms. The findings show that AI-related competency change extends beyond technical skills toward hybrid and portfolio-based configurations that integrate technical understanding, managerial judgment, learning agility, governance capabilities, and psychological readiness. The analysis demonstrates that no single framework sufficiently explains these shifts. Human Capital Theory, the Resource-Based View, and Dynamic Capabilities each illuminate partial mechanisms, while complementary perspectives from HRD, socio-technical systems, organizational economics, and psychology are needed to account for task contingency, human-AI complementarity, structural redesign, and employee readiness. The study contributes a theory synthesis that re-conceptualizes competency management as a dynamic, multi-level, and socio-technical system. It offers implications for designing adaptive competency architectures, aligning HRD interventions with AI-enabled work systems, and embedding governance capabilities within workforce development strategies.
AI does not replace the role of executive leaders; instead, it serves as a cognitive aid that frees up a leader's capacity from routine operational tasks, yet it still requires the contextual intuition and ethical governance of human leaders.
Alifah Widya Rachmawati, Syamsul Hadi, Eni Purnasari et al.· INTERNATIONAL JOURNAL OF ECO...· 0 citations
This systematic review examines the role of Artificial Intelligence (AI)-aided Strategic Information System (SIS) tools in enhancing organizational performance and competitive position in modern business environments. Organizations increasingly adopt AI-enabled technologies such as Business Intelligence (BI), Decision Support Systems (DSS), Customer Relationship Management (CRM) systems, predictive analytics, machine learning, and Generative AI to improve strategic decision-making, operational efficiency, innovation capability, and market responsiveness. However, existing studies are largely fragmented across industries, organizational contexts, and individual AI applications, with limited systematic evidence synthesizing how AI-aided Strategic Information System tools collectively influence organizational performance and sustainable competitive advantage. This knowledge gap limits a comprehensive understanding of their strategic value in modern business environments. Following PRISMA guidelines, a systematic search was conducted across Scopus, ScienceDirect, and Google Scholar for studies published between 2017 and 2026. After rigorous screening and eligibility assessment, 22 studies were included in the final synthesis. The extracted data were analyzed thematically to identify patterns, opportunities, and challenges associated with AI-enabled Strategic Information Systems. The findings indicate that AI-aided SIS tools significantly enhance organizational competitiveness by enabling data-driven decision-making, improving customer intelligence, optimizing supply chain performance, and strengthening strategic agility. AI-powered CRM and predictive analytics systems were found to improve marketing effectiveness and customer engagement, while BI and DSS tools enhance managerial decision speed and accuracy. Additionally, Generative AI and large language models are emerging as transformative tools for market intelligence and strategic insight generation. Despite these benefits, challenges such as data privacy concerns, algorithmic bias, ethical risks, workforce skill gaps, organizational resistance, and high implementation costs persist. The review concludes that successful AI adoption depends on organizational readiness, leadership commitment, technological infrastructure, and governance frameworks. Overall, AI-enabled Strategic Information Systems are reshaping competitive dynamics by enabling adaptive, intelligent, and sustainable organizational decision-making.
U. Nzenwata, Rabiu Ayantayo, Fiyinfolu Okadare et al.· Advanced Journal of Science...· 0 citations
Background: Accelerating digital transformation, encompassing widespread business process automation and the adoption of artificial intelligence, has widened the competency gap between current workforce capabilities and future organizational demands. This condition positions the corporate Learning and Development (L&D) function as a strategic pillar for sustaining competitive advantage and simultaneously heightens the urgency of integrating AI into corporate learning systems. Purpose:
Aims. This study synthesized, through an integrative approach, empirical and conceptual literature on AI-based personalized learning frameworks for corporate employee development to produce a coherent conceptual framework.
Method: A Systematic Literature Review (SLR) design was employed, utilizing qualitative meta-synthesis guided by the PRISMA 2020 protocol. Research questions were formulated using the SPIDER framework. Systematic searches were conducted across five major academic databases, Scopus, Web of Science, ERIC, IEEE Xplore, and Google Scholar, covering publications from 2020 to 2025.
Results: From 1,847 initially identified articles, 1,203 unique records remained after deduplication. Title and abstract screening yielded 312 articles, and full-text screening produced a final synthesis corpus of 47 articles. Findings confirm that AI-driven personalized learning systems have a significant capacity to address workforce competency gaps arising from digital transformation.
Conclusion: This study produced a comprehensive AI-based personalized learning framework by integrating perspectives from educational technology, human resource management, and artificial intelligence.
Implementation. Organizations are advised to adopt this framework as a strategic response to the imperatives of reskilling and upskilling in the digital transformation era.