Results show that CUA root-cause diagnosis can provide actionable repair signals rather than merely post-hoc explanations and show that CUA root-cause diagnosis can provide actionable repair signals.
Abstract
Computer-use agents (CUAs) operate real desktop and web interfaces through screenshots, mouse and keyboard actions, and stateful UI feedback, yet their failures remain difficult to diagnose and repair. Unlike text-only agents, CUA failures arise from coupled visual perception, spatial grounding, low-level interaction, task reasoning, and environment dynamics, making debugging a distinctive multimodal causal localization problem. We introduce CUADebug, a framework for diagnosing and repairing CUA failures. CUADebug includes a CUA-specific error taxonomy, CUAErrorBench, a human-annotated OSWorld failure benchmark, and CUADebugger, a tool-augmented debugger. Instead of prompting over the full trajectory once, CUADebugger actively inspects suspicious steps with paired before/after screenshots and action traces, then submits a structured diagnosis containing the root-cause step, error type, grounded evidence, and corrective strategy for re-execution. Human annotations over 204 failed trajectories show that task reasoning and control is the largest failure family (110/204), followed by perception (36), grounding/interaction (25), external/system (13), and an others category of 20 OSWorld infeasible-task cases. On the main Claude-agent split, CUADebugger improves joint subtype-and-step diagnosis from 11.2% to 19.6% with Gemini 2.5 Pro and improves consistently across debugger backbones. In single re-execution package evaluation, RCA-based conditions achieve higher task completion than history-only continuation (28.47% with machine RCA and 29.90% with our method, versus 13.89%); in continual re-execution, our method improves success from 12.2% to 25.86%, while human-oracle guidance reaches 29.21%. These results show that CUA root-cause diagnosis can provide actionable repair signals rather than merely post-hoc explanations.
DeepDebug achieves the best strict attribution accuracy among the evaluated methods on both tested open-weight backbones, reaching 28.8 percent exact agent-and-step accuracy on qwen3.5-9b versus 21.7 percent for the strongest single-pass baseline.
Kunlun Zhu, Xuyan Ye, Zhiguang Han et al.· 2 citations
Computer-use agents (CUA) are being deployed to browse the web and operate desktop software, yet their benchmark scores are still commonly produced by brittle scripted oracles. A score is the output of a pipeline in which tasks can be stale, trajectories can omit decisive visual evidence, evaluators can reject valid alternatives, and aggregate reports can hide the cause of failure. We organize these problems into a reliability framework spanning task construction, trajectory observation, scoring, and reporting. We then audit 150 public failure-scored trajectories from five web, enterprise-workflow, and desktop-control benchmarks, find that 15.3\% of FAIL verdicts are wrong: 10.7\% are evaluator false negatives and 4.7\% are broken tasks. For genuine failures, a three-tier diagnostic taxonomy shows that verification/feedback and planning failures dominate execution/grounding errors, while a single scalar success rate can not explain. We connect these findings to newer long-horizon CUA benchmarks and derive stage-specific design rules for CUA evaluation.
Zihan Dong, Zhiyuan Ma, Zekun Wang et al.· 2 citations
Desktop-Delta Bench is introduced, an offline step-level benchmark with 2,013 human-verified instances from novel, multi-app Linux trajectories across ~15 applications and 50 task domains that complements end-to-end benchmarks by filling the missing diagnostic layer between GUI grounding and final task success, enabling targeted improvements to desktop CUA verification, reliability, and recovery.
A. Pillai, Samir Kumar Nayak, Yuan-Fan Chen· 0 citations
Computer use agents (CUAs) are vision-language models that perceive a screen and act on a real operating system through mouse, keyboard, and terminal, and they are increasingly deployed to automate everyday digital tasks. Because they can be exposed to untrusted content while operating, they are vulnerable to indirect prompt injection (IPI), in which an adversary plants instructions in content the agent will read and redirects it toward actions that violate the user's intent. Existing CUA safety benchmarks evaluate fixed injections written by hand, which may underestimate the risk posed by an adaptive adversary. We present SIR, a black box IPI attack that (i) composes stealthy injections from a small library of reusable principles stated in plain language and (ii) wraps composition in an iterative feedback loop that diagnoses the victim's failed trajectories and distills the bypasses into new, named strategies that are reapplied across tasks. Unlike prior red teaming of web agents, we target CUAs at the operating system level and score attacks with a fully deterministic oracle, using checks on filesystem, service, and permission state rather than an LLM judge. On experiment, we evaluate three frontier CUAs. Composing principles with feedback raises the attack success rate over a baseline written by hand, for example from 4% to 24% on Claude Opus 4.8 and from 0% to 28% on Gemini 3.5 Flash, while the benign task still completes. Principles discovered against one model further transfer to a different architecture with no additional feedback.
Chen Xiong, Zhiyuan He, Pin-Yu Chen et al.· 0 citations
This work presents ComponentBench, a benchmark and diagnostic pipeline for component-level evaluation of computer-use agents on modern web UIs, and introduces a scalable pipeline for auditing realized structural difficulty after implementation and synthesizing structured failure analyses across tasks and component families.
Tianchen Guan, Xinlei Lin, Royce Cheng-Yue et al.· 0 citations
Large language model (LLM) agents are increasingly used for multi-step, stateful tool-use tasks, yet production reliability remains limited. Unlike static software repair, agent repair must recover dynamic trajectories whose early decisions can propagate into later errors and external state changes. Existing automatic remedies address only part of this problem: blind retry adds no diagnosis, outcome feedback says whether a run failed but not where or why, and self-reflection often lacks grounded evidence to prevent the same failure from recurring. We present AgentTether, a run-time repair framework that automates post-run diagnosis and guided recovery without modifying the underlying agent or environment. AgentTether abstracts each run into Transition Units, links them through a dependency-aware Critical Transition Graph, and localizes failure-critical subtrajectories by combining an offline normal-behavior model with a run-local graph detector. It then converts the localized cause into behavior-scoped guidance backed by cross-iteration Repair Memory, and can optionally apply guarded run-time intervention to keep the correction active during re-execution. The same design can be deployed as an offline diagnostic-and-guidance tool or as an online repair layer. We evaluate AgentTether on 261 tau-bench tasks across three domains with Qwen3.7-max, and test cross-model transfer on Banking with GPT-5.4. On the hardest Banking domain, AgentTether repairs 59.04% (49/83) of initially failed Qwen3.7-max tasks and 65.12% (56/86) of initially failed GPT-5.4 tasks. Overall, AgentTether improves repair effectiveness while reducing agent turns and end-to-end approach tokens, suggesting a practical reliability layer that can wrap existing agent deployments, reduce wasted re-execution, and improve recovery without retraining the agent.
Chenyu Zhao, Shenglin Zhang, Wenwei Gu et al.· 2 citations