Factors Influencing Burnout and Intervention Strategies among Emergency Nurses: A Review

Abstract

: Emergency departments are characterized by the highest levels of stress, the greatest frequency of emergencies, and the most prevalent nurse-patient conflicts within hospitals. Prolonged exposure to high workloads and intense pressure places emergency nurses at elevated risk for burnout. Burnout not only severely affects nurses' physical and mental health and job satisfaction, but also directly compromises nursing care quality and increases the risk of medical errors. This article systematically reviews the conceptual definition, prevalence, and three-dimensional manifestations of burnout among emergency nurses (emotional exhaustion, depersonalization, and reduced personal accomplishment), with a focus on analyzing key influencing factors including workload, nurse-patient relationships, organizational support, role conflict, and compassion fatigue. Effective intervention strategies at individual, team, and organizational levels are summarized from both domestic and international literature, including Balint groups, mindfulness-based stress reduction, flexible scheduling, and psychological capital building. This review aims to provide theoretical references and practical guidance for emergency nursing managers and clinical nurses.