Indonesian ports are under sustained pressure to reduce dwelling time, logistics costs, and environmental exposure while maintaining operational resilience in the face of supply chain disruptions. This study examines digital transformation as a strategic intervention influencing port competitiveness, resilience, and su...
Digital transformation has become a strategic priority for port systems seeking to improve operational coordination, efficiency and adaptability. However, digital transformation processes in Latin America remain heterogeneous, with differences in digitization, logistical operation and innovation capabilities. The liter...
The study contributes to the digital transformation literature by empirically contextualizing the DeLone and McLean framework within Pakistan’s public sector and highlighting the importance of integrating technological readiness, organizational change, transformation capabilities, and user experience for achieving succ...
The article examines public service digitalization policy as a tool for improving government efficiency and, simultaneously, as a mechanism for ensuring digital sovereignty. The research problem lies in the methodological gap arising because these two dimensions are most often studied separately in the literature. The...
Public service performance is affected by digital transformation and this is conditioned by institutional conditions. In this article I will make the case that digital maturity only contributes to good performance when paired with quality governance, digital inclusion and relevant uptake by users. The study relies on 1...
Digital transformation has been promoting significant changes in the way public organizations structure, execute, and control their administrative processes. In this context, process management represents an important tool for the modernization of Public Administration, making it possible to identify bottlenecks, reduc...
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