User Experience and Accessibility in Digital Libraries Using Emerging Technologies

Abstract

In the current scenario, digital libraries have revolutionised access to information for diverse audiences, but addressing challenges in usability and accessibility is crucial to ensure they remain practical tools for knowledge dissemination and user engagement. It’s objectives to identify common challenges, such as information overload and accessibility barriers, and propose solutions to create inclusive and intuitive digital library platforms. The present study employs descriptive research with a survey approach, combining literature review, usability studies and case analyses of successful digital library designs while applying user-centred design principles and accessibility guidelines and exploring the role of emerging technologies like AI and ML in enhancing user experience and accessibility. There were 200 participants enrolled and 135 completed data were collected from Sum Nursing College, Siksha‘O’Anusandhan Deemed to be University. (Students and Faculties). It was found that intuitive navigation, adaptive technologies and personalised user  interfaces were crucial for improving accessibility and user satisfaction in digital libraries. This paper provides new insights into how user experience design and digital accessibility intersect in digital libraries, offering practical recommendations for more inclusive environments, particularly useful for designers, developers, librarians and policymakers. Enhancing the user experience and accessibility of digital libraries through user-centred design and adaptive technologies is essential for fostering an inclusive digital ecosystem, ensuring equitable access to information and promoting continuous innovation for a more inclusive digital future.