Falling in Love with Algorithms: AI Chatbots and the Transformation of Parasocial Relationships Among Youth
TL;DR
The study found that although most participants realized that AI Chatbots did not have human emotions at the cognitive level and only relied on Algorithms and databases to answer, they often still experienced a real sense of mutual intimacy.
Abstract
This study explores the formation of quasi-reciprocal parasocial relationship in AI Chatbots mediated intimacy, focusing on how young groups interact with AI and how to view this emotional connection. In the era of rapid development of digital technology and media, AI Chatbots provide fast response with a sense of intimacy, enabling users to experience a sense of reciprocity and emotional value. However, this intimacy experience has not been described in the traditional parasocial relationship. Therefore, this study uses qualitative research methods, including questionnaire method and semi-structured interviews with 12 young participants aged 18 to 25. Finally, according to the interview text, the theme analysis is carried out to explore the participants’ perception of the authenticity and responsiveness of intimacy in AI Chatbots interaction. The study found that although most participants realized that AI Chatbots did not have human emotions at the cognitive level and only relied on Algorithms and databases to answer, they often still experienced a real sense of mutual intimacy. This study extends the traditional parasocial relationship theory by introducing the concept of “quasi-reciprocal interaction”, showing the complex ecology between algorithmic intimacy and emotional experience.