A Reference Architecture for Integrating Agentic AI into Enterprise Software: Responsibilities, Interactions, and Variability

Abstract

Agentic AI moves generative AI applications toward systems that coordinate reasoning, enterprise context, model inference, and external actions. Integrating these capabilities into enterprise software introduces diverse architectural concerns, from orchestration, knowledge and memory, and model access to tools and actions, security, runtime infrastructure, and evaluation. Existing research and industry architectures address many of these concerns but differ in scope, abstraction, responsibility organization, interaction representation, and assumptions about which capabilities are required. This paper presents a technology-neutral reference architecture for enterprise agentic AI integration. We synthesize architectural capabilities from research publications, industry architecture guidance, and interoperability specifications by architectural purpose, organize them into ten responsibilities, and define boundary invariants, typed cross-responsibility interactions, and variation points that distinguish responsibilities from condition-dependent capabilities and replaceable realization mechanisms. We instantiate the architecture as an ESG portfolio-analysis and pre-trade compliance agent over an existing service-oriented ESG metric computation and reporting system, and complement the case with a mapping of an independently published agentic architecture. The case realizes seven of the ten responsibilities; different questions take different interaction paths, controls activate only under their conditions, and the probed boundary invariants hold. The independent architecture maps onto the proposed responsibilities without requiring an additional one. These results provide initial evidence for the architecture's organization and applicability rather than its completeness. The deployment and recorded results are available as a replication package.