The Relationship Between Approval of Nursing Actions and Patient Satisfaction Levels In The Inpatient Ward of Bougenville 3, Dr. Loekmono Hadi Kudus Regional Hospital
Abstract
Consent for nursing actions is an important part of patient-centered care because it plays a role in improving communication, trust, and patient satisfaction. This study aims to analyze the relationship between consent for nursing actions and patient satisfaction levels in the Inpatient Room of Bougenville 3, Dr. Loekmono Hadi Kudus Regional General Hospital. This study used a quantitative correlation analytic design with a cross-sectional approach. The study population was 53 inpatients, with a sample of 47 respondents selected using a purposive sampling technique. Data were collected using the Quality of Informed Consent (QuIC) instrument and the Patient Satisfaction Questionnaire Short Form (PSQ-18). Data analysis was performed univariately and bivariately using the Spearman Rank correlation test with a significance level of 0.05. The results showed that 63.8% of respondents received consent for nursing actions in the good category and 59.6% had a very satisfied level of satisfaction. The Spearman Rank test showed a significant relationship between consent for nursing actions and patient satisfaction (p = 0.000; r = 0.919), indicating a very strong positive relationship. It was concluded that the implementation of improved nursing action agreements contributed to increasing patient satisfaction and therefore needed to be maintained and improved as part of efforts to improve the quality of nursing services.