Open Benchmark of AI Impact on Humans (ImpactBench): an expert-guided, open platform for the holistic evaluation of AI impact on humans

Abstract

The present work is concerned with how to measure, at scale, the multi-dimensional impact of generative AI models on the individuals who use them. In service of this goal, we introduce the Open Benchmark of AI Impact on Humans, or ImpactBench. Our iterable and expert-guided platform evaluates whether model behaviors support or undermine an individual's wellbeing across psychological, physical, and social domains. ImpactBench translates constructs from domain experts and existing benchmarks into metrics that are grounded in actual model behavior. Success on these metrics occurs either when a model promotes expert-defined desirable behaviors or avoids identified harms. Models are evaluated against these metrics in simulated multi-turn conversations using matched teen and adult scenarios. The conversations are then scored by an LLM judge and verified through reliability audits and human expert review. The current suite delivers 809 metrics drawn from 26 benchmarks. We evaluated ten frontier LLMs against these metrics across 48,540 conversations. Our results indicate that models promoted desirable behaviors in 68.7% of evaluations, but avoided harms in only 53.1%. Majority expert ratings agreed with the automated judge in 83.3% of reviewed cases (Cohen's Kappa = 0.667). Results are released through a public platform that keep aggregate scores traceable to the underlying metrics and transcripts. ImpactBench is intended as evolving infrastructure for independent, transparent evaluation of generative AI's multi-dimensional impact on humans.