COMPARISON OF DATA ON THE EFFECTIVENESS OF DECISION-MAKING IN EMERGENCY SITUATIONS BY MANAGEMENT AND OPERATIONAL PERSONNEL
Abstract
Making effective decisions in response to an abnormal situation is crucial for preventing its escalation into accident and emergency of various levels. In turn, the extent of technological, economic, social, and environmental damages depend on the effectiveness of decision-making regarding the localization and elimination of emergency situations. The oil and gas industry as a strategic component of the energy sector has a wide range of hazardous production facilities: Area facilities (compressor and pump stations, oil and gas processing plants, etc.), Linear facilities (main gas and oil pipelines), Point facilities (wells). This article focuses on evaluating the effectiveness of decision-making in response to abnormal and emergency situations at oil and gas facilities. The article is based on data from long-term research conducted by the author at gas industry facilities. The effectiveness evaluation criterion is the indicator of task completion accuracy in response to an abnormal situation per unit of time. The key element in creating protective mechanisms at hazardous production facilities is its personnel. Their professional skills, knowledge, and readiness to apply them promptly in abnormal situations, especially when time and resources are limited, determine the effectiveness of the entire safety system. The article evaluates both individual decisions made by managers or individual workers within the general actions of a team, and collective decisions made by a commission of managers and a team of workers, highlighting the role of the leader. In this context, a suboptimal functional state of the leader can be compensated by corrections and advice from team members. A suboptimal functional state is a key barrier to hazard realization due to the human factor. However, it is also important not to overlook the issues of collective interaction, team cohesion and coordination, psychological climate within the team, and the personal responsibility of management for actions in response to abnormal and emergency situations.