ADVANCED TECHNOLOGY AND SHAREHOLDERS’ VALUE CREATION IN SELECTED DEPOSIT MONEY BANKS IN NIGERIA

Abstract

This study examined the effect of advanced technology on shareholders’ value creation in Zenith Bank ltd and Wema Bank ltd with desire whether the adoption of AI, big data analytics and cloud computing impacts on shareholders' value creation. The study adopts survey research design using structured questionnaires to gather responds from the employees of the selected banks. Descriptive statistics and multiple regression analysis were used to analyse the data collected. The study's results showed that artificial intelligence and big data analytics positively impacted shareholders' value creation, likewise, cloud computing has significant and positive impact on shareholders' value creation. It is recommended that effective use of advanced technology improve operational efficiency, decision making and reduced operational expenditure therefore, management of banks should continuously invest in technological infrastructure and enhance employees' technological skills as technology-driven strategies.