Challenges of ICT Usage among Academic Staff in University of Uyo, Nigeria

Abstract

The integration of Information and Communication Technology (ICT) in Nigerian universities has introduced transformative changes to education and communication, yet significant barriers impede its optimal utilization. This study investigates these challenges within the University of Uyo, employing a mixed-methods approach. A structured survey was administered to 317 academic staff, utilizing stratified random sampling to ensure representation across faculties. Data were analyzed using descriptive statistics and thematic analysis. Findings reveal that inadequate infrastructure (mean = 3.85, SD = 0.42), high internet costs (mean = 3.78, SD = 0.65), and limited digital literacy (mean = 3.48, SD = 0.70) are critical obstacles to ICT adoption. Additional challenges include frequent power outages, insufficient training programs, and cybersecurity concerns. These barriers disproportionately affect rural areas, exacerbating the digital divide. Recommendations emphasize the need for robust investments in ICT infrastructure, including high-speed broadband and reliable power supply, alongside subsidized internet costs and targeted digital literacy training. Collaboration between government, private sectors, and academic institutions is essential for implementing scalable solutions. The study highlights the importance of addressing these systemic issues to bridge existing inequalities, improve academic productivity, and enhance familial communication. Future research should focus on sector-specific and culturally relevant strategies to overcome ICT challenges and foster inclusive educational practices in Nigerian universities. These interventions are critical for realizing ICT's transformative potential in academia and beyond.