Organizational culture as a resource for increasing the efficiency of a medical organization: analysis, diagnostics and practical solutions

Abstract

The need for this study is determined by the necessity to develop programs that stimulate teamwork and increase staff engagement in a medical organization. Purpose: To examine the characteristics of organizational culture using the example of a state-funded healthcare institution in the Volgograd Region, identify its problematic areas, and propose measures for optimization. Materials and methods: A systematic analysis and search for peer-reviewed publications relevant to the research topic were conducted. The level of organizational culture development in the state-funded healthcare institution of the Volgograd Region was assessed using I.D. Ladanov’s questionnaire "Organizational Culture Level". The analysis employed the following methods: surveying respondents divided into professional groups, observation, expert evaluation of results. Results and discussion: The study allowed us to examine the key characteristics of the organizational culture and identify both stable positive behavioral patterns and value orientations of the team, as well as systemic areas requiring managerial intervention. The assessment of the current state of the organizational culture revealed that its overall level is high. The lowest score was assigned to the “Communication” sector. This highlights the need to develop and implement an individualized approach to improving interpersonal and intra-team interactions. The method used to diagnose the level of organizational culture (based on I.D. Ladanov’s technique) can be recommended for use in medical, organizations. It helps to identify strengths and weaknesses, adjust measures to activate the organization’s human resources, it helps create motivating and stimulating working conditions for staff, foster a positive corporate culture, and ensure transparent management of internal communications. Conclusion: The study of the organisational culture level in the medical organisation, conducted using I.D. Ladanov’s methodology "Level of Organisational Culture", made it possible to examine the key features of organisational culture in the medical organisation and to identify both the stable positive behavioural patterns and value orientations of the team, as well as the systemic areas requiring managerial intervention.