Training and organizational performance of manufacturing firms in Rivers State, Nigeria

Abstract

The aim of this study was to investigate the relationship between training and organizational performance of manufacturing firms in Rivers State, Nigeria, specifically focusing on how employee skill development and continuous learning influence operational and productivity performance. A cross-sectional survey research design was adopted for the investigation. The accessible population consisted of 580 employees drawn from selected manufacturing firms in Rivers State, from which a sample size of 237 respondents was determined using the Taro Yamane (1967) formula. A stratified random sampling technique was utilized to ensure balanced representation across the firms. Data collection was executed using structured questionnaire, yielding 212 validly retrieved copies, which represents an 89.5% response rate. Partial Least Squares Structural Equation Modelling (PLS-SEM) was employed as the methods of data analysis. The empirical findings revealed that employee skill development exerts a strong, positive, and statistically significant relationship with both operational performance and productivity performance. Similarly, continuous learning has a positive and significant influence on operational performance and productivity performance. Together, these dimensions explain 55.3% of the variance in operational performance and 61.9% of the variance in productivity performance. The study concludes that training is a critical, non-negotiable driver of organizational performance, confirming Human Capital Theory premises that transforming raw labour into highly specialized human assets directly mitigates production inefficiencies. Consequently, it is recommended that manufacturing firms should institute mandatory floor-level workshops focusing on advanced machinery operations and strict quality control protocols.