DIGITAL TRANSFORMATION OF ORGANIZATIONAL MANAGEMENT SYSTEMS: A SEVEN-COMPONENT MODEL AND METHODOLOGY FOR ASSESSING DIGITAL MATURITY

Abstract

The article proposes a scientific and methodological approach to studying the digital transformation of organizational management systems. It distinguishes automation, digitalization, and digital transformation, defining the latter as a redesign of management architecture, decision-making, organizational structure, competencies, and value creation. The study highlights the role of data-driven management, Big Data, business intelligence, artificial intelligence, digital platforms, cloud technologies, and digital twins in the transition to predictive and adaptive management. A seven-component digital management model is developed, covering digital infrastructure, data and analytics, artificial intelligence, organizational agility, human capital, sustainable development, and trust and security. The methodology supports the assessment of digital maturity, identification of technological, organizational, human-resource, environmental, and security imbalances, and monitoring of transformation performance.