DREAMS is proposed, a novel tree-structured context modeling framework that explicitly captures user preference evolution throughout multi-turn interactions and introduces two specialized node types to support the two fundamental objectives of CRSs: preference elicitation and preference exploitation.
Abstract
We investigate the role of conversational context modeling in user preference tracking for Conversational Recommendation Systems (CRSs). In this regard, we propose DREAMS, a novel tree-structured context modeling framework that explicitly captures user preference evolution throughout multi-turn interactions. DREAMS introduces two specialized node types to support the two fundamental objectives of CRSs: preference elicitation and preference exploitation. Specifically, elicitation nodes leverage Monte Carlo Tree Search (MCTS) to strategically explore conversational actions and infer latent user preferences, while exploitation nodes employ LLM-based refinement to transform the tracked preference state into structured retrieval queries for recommendation. Extensive experiments on benchmark datasets demonstrate the effectiveness of DREAMS and its design.
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