ToSCA: Leveraging Hierarchical Reinforcement Learning on Temporal and Strategic Abstractions of Conversational Agents
Xiaoyu WangQingqing GuYue ZhaoTeng ChenYuqi CaoXiaokai ChenHongyan LiLuo Ji
Sep 2026
Machine LearningNatural Language ProcessingHuman-computer Interaction
Abstract
Humans naturally exhibit multiple forms of abstraction in reasoning and interaction, including temporal abstraction across decision timescales and strategic abstraction over communicative intents. Inspired by these complementary abstractions, we propose a two-level hierarchical reinforcement learning (HRL) framework for conversational agents that bridges the gap between existing token-level and utterance-level RL methods. Built upon a two-level Markov decision process (MDP), our framework conditions token-level response generation on utterance-level actions represented by explicit textual strategies. Based on theoretical analysis and efficiency considerations, we employ DQN to optimize the high-level Q-network and PPO to train the low-level actor-critic. To further alleviate reward sparsity and facilitate convergence, we introduce a dual-granularity reward mechanism that combines the utterance-level satisfaction score with token-level intrinsic self-consistency and a KL-divergence penalty. Experiments on both daily-life and emotional support conversations demonstrate that our method consistently outperforms a wide range of baselines in both strategy determination and response quality. Our implementation is available at https://github.com/AaronJi/ToSCA.
Agile - denoting "the quality of being agile, readiness for motion, nimbleness, activity, dexterity in motion" - software development methods are attempting to offer an answer to the eager business community asking for lighter weight along with faster and nimbler software development processes. This is especially the case with the rapidly growing and volatile Internet software industry as well as for the emerging mobile application environment. The new agile methods have evoked substantial amount of literature and debates. However, academic research on the subject is still scarce, as most of existing publications are written by practitioners or consultants. The aim of this publication is to begin filling this gap by systematically reviewing the existing literature on agile software development methodologies. This publication has three purposes. First, it proposes a definition and a classification of agile software development approaches. Second, it analyses ten software development methods that can be characterized as being "agile" against the defined criterion. Third, it compares these methods and highlights their similarities and differences. Based on this analysis, future research needs are identified and discussed.
P. Abrahamsson, O. Salo, Jussi Ronkainen et al.· arXiv.org· 728 citations· ⚡54
Context: Software startups are newly created companies with no operating history and fast in producing cutting-edge technologies. These companies develop software under highly uncertain conditions, tackling fast-growing markets under severe lack of resources. Therefore, software startups present a unique combination of characteristics which pose several challenges to software development activities. Objective: This study aims to structure and analyze the literature on software development in startup companies, determining thereby the potential for technology transfer and identifying software development work practices reported by practitioners and researchers. Method: We conducted a systematic mapping study, developing a classification schema, ranking the selected primary studies according their rigor and relevance, and analyzing reported software development work practices in startups. Results: A total of 43 primary studies were identified and mapped, synthesizing the available evidence on software development in startups. Only 16 studies are entirely dedicated to software development in startups, of which 10 result in a weak contribution (advice and implications (6); lesson learned (3); tool (1)). Nineteen studies focus on managerial and organizational factors. Moreover, only 9 studies exhibit high scientific rigor and relevance. From the reviewed primary studies, 213 software engineering work practices were extracted, categorized and analyzed. Conclusion: This mapping study provides the first systematic exploration of the state-of-art on software startup research. The existing body of knowledge is limited to a few high quality studies. Furthermore, the results indicate that software engineering work practices are chosen opportunistically, adapted and configured to provide value under the constrains imposed by the startup context.
Nicolò Paternoster, Carmine Giardino, M. Unterkalmsteiner et al.· Information and Software Tec...· 394 citations· ⚡54
A new method, called CW-Net, translates the reasoning process of an autonomous vehicle’s AI system into understandable concepts that explain its behavior.
MIT News · Artificial Intelligence· news.mit.eduAug 27, 2026
A new machine-learning framework aims to improve the success rate of computational protein design while moving away from results that reproduce sequences found in nature.
